Standard
3–6 business days
- $8.95 on orders under $300
- FREE on orders $300+
- Carrier: UPS Ground, FedEx Ground, or USPS Priority
Shipping Information
Fast, secure delivery for every order. Free US shipping on orders over $300.
Same-day dispatch by 2pm ET
Delivery in 1–6 business days
Real-time tracking & updates
Where we ship
United States
- 48 contiguous states
- Alaska & Hawaii
- US Territories: Puerto Rico, Guam
- PO Boxes via USPS
- APO/FPO/DPO military addresses
International (selected countries)
We currently ship to Canada, the United Kingdom, the European Union, and Australia. Duties and taxes are calculated at checkout where available.
If your country isn’t listed at checkout, contact us and we’ll try to help.
Order processing times
- Orders placed by 2:00 pm ET (Mon–Fri) ship the same business day.
- Orders placed after 2:00 pm ET, on weekends, or on US holidays ship the next business day.
- Pre-orders and items marked “Ships in X days” dispatch once available.
- We’ll email you as soon as your order ships with your tracking number.
Shipping rates & delivery times
Expedited
2 business days
- From $19.95 (calculated at checkout)
- Not available to PO Boxes, APO/FPO
Express
Next business day
- From $34.95 (calculated at checkout)
- Order by 2:00 pm ET
Delivery times are estimates and exclude processing. Remote areas may require additional transit time.
Estimate your shipping
Tracking & delivery
- You’ll receive a shipping confirmation email with tracking as soon as your order leaves our facility.
- Signature may be required on orders over $500 or at our discretion for security.
- Address changes can be requested within 30 minutes of placing an order; we cannot reroute packages once shipped.
- If a carrier marks a package as delivered but you cannot locate it, please wait 24 hours, check with neighbors/building management, and then contact us.
Protected packaging
All footwear ships in protective outer cartons to preserve the original shoe box and ensure discreet delivery.
International shipping, duties & taxes
- Rates are calculated at checkout based on destination, weight, and service level.
- Where available, duties and taxes are pre-paid at checkout. Otherwise, they are due upon delivery and are the responsibility of the recipient.
- Transit times typically range 3–10 business days depending on destination and customs clearance.
- We cannot ship to international PO Boxes. A physical address and phone number are required.
Damaged, missing, or lost packages
Inspect your order upon delivery and contact us immediately if an item is defective, damaged, or if you receive the wrong item.
- Damaged/incorrect items: Contact us within 7 days of delivery with photos.
- Lost in transit: We’ll assist with a carrier investigation after 7 days of no tracking movement (21 days for international).
- Delivered but not received: Report within 5 days of the carrier’s “delivered” scan so we can help investigate.
For returns, please see our Refund & Returns Policy.
Pre-orders & split shipments
- Pre-order items ship once they arrive at our warehouse; the estimated ship date is shown on the product page.
- Orders containing in-stock and pre-order items may ship separately at no additional cost.
Holiday & peak season
During high-demand periods (Black Friday/Cyber Week, December holidays), processing and transit times may be extended by 1–3 business days. Order early to ensure on-time arrival.
Shipping FAQs
Do you offer free shipping?
Yes. Standard shipping is free on US orders of $300 or more after discounts and before tax.
What carriers do you use?
We ship with UPS, FedEx, and USPS. The carrier is selected automatically based on speed and reliability to your address.
Can I ship to a PO Box or APO/FPO?
Yes. PO Box and APO/FPO shipments are sent via USPS using eligible service levels.
Can I change my shipping address after placing the order?
Address changes can be requested within 30 minutes of ordering. Once an order has been packed or shipped, changes aren’t possible.
Will my order require a signature?
Orders over $500 may require an adult signature at delivery for security. You’ll see this noted in your shipping email.
Need help?
We’re here to help with shipping questions and special requests.